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Obtaining Receipts ​

Before your subscription is renewed, you will receive an email from Caido Labs Inc. (via Paddle.com) notifying you of the upcoming transaction.

Subscription renewal notification email.

To obtain receipts of your subscription payments, visit https://dashboard.caido.io, authenticate with your account, and visit the Billing page. In the Transactions table, the Receipt column will contain a link to the receipt for the transaction.

Billing page.

Receipts can also be obtained from the Paddle customer portal which can be accessed by clicking on either the Update billing information or Cancel subscription buttons in the Billing page.

NOTE

Close the panel opened in the customer portal to avoid subscription interruptions.

Paddle customer portal.

INFO

Purchase orders and bank payments are available on the Enterprise tier.